Queues, Rogues, Cuba, Thiel, Jail

Time for Some Queueing Theory

Jason Kottke | 29th January 2019

Suppose that a small bank has only one teller. Customers arrive at the rate of 5.8 per hour, and take an average of 10 minutes to serve — when they get served. What will the expected waiting time be for the average customer, and what happens if the bank adds a second teller? With only one tel…

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